Help centre

Frequently asked questions

Everything brands, creators and talent agencies need to know about Find My Influencer — from applying and building packages to getting paid and using finished content.

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For brands

For creators

For talent agencies

General

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Apply for brand access Apply as a creator Apply as an agency

Frequently asked questions

For brands

What is Find My Influencer?

How do I start a content package?

How much does it cost?

Why do I need to be vetted before I can buy a package?

Can I choose which creators work on my campaign?

Can I use AI creators?

How do products work across multiple months?

Can I edit a product after adding it?

What content rights do I get?

What if I need a revision?

How do I download finished content?

Can I cancel a campaign?

How do I know what I need to do next?

How do I know if an assigned creator has accepted?

How do I see which months have content waiting for me?

Can I see agency-managed creators?

For creators

Is it free to join as a creator?

How do I apply to the roster?

Why do I need to upload example work?

Who can see my contact details?

How do I get paid?

What is the loyalty programme?

How does the referral scheme work?

What happens when a product does not arrive?

Can I edit my profile after applying?

Who owns the content I create?

How is work organised in my dashboard?

Can I talk directly to brands?

Do I have to accept every job?

What is in my “Jobs to do” panel?

Do I have to confirm products have arrived?

How do I enter my social profiles?

Do my profile changes go live straight away?

I am managed by a talent agency — how does that work?

How do I claim a profile my agency created for me?

Can I have a profile that is not linked to my agency?

For talent agencies

Can a talent agency or manager join?

How do I add the creators I manage?

Do my creators need their own login?

How does payment work for agencies?

Can my creators see what they have earned?

How do I keep on top of a large roster?

Can I use the content calendar?

Who can my agency message?

Do agencies get their own emails?

General

Can I be both a brand and a creator?

Where is Find My Influencer based?

Is there a leaderboard?

What email address do your emails come from?

How do I get support?